ACH Banking Lead

AutoNation - Irving, TX - Job Location: 1925 W. John Carpenter Freeway, Irving, TX, 75063Position Type: Full TimeThe ACH Banking Lead is responsible for assisting the ACH Banking Associates with day-to-day activities, working support desk tickets, associate training, documentation of processes, and serving as the primary contact for ACH/ICMS banking updates and/or problem resolutions. PRIMARY JOB RESPONSIBILITIES:Provide training to all ACH Banking associates by reviewing error reporting support desk issuesProvide... training for all ACH Banking associates, particularly new hiresWork Support Desk tickets daily by researching and responding to customers in agreement with department expectations defined by service level agreementsIncorporate a positive customer service approach in all interactions with dealerships and customersDaily/weekly monitoring of Reserves and ACH Banking utilizing schedules, depository reports, and monitoring of mailEnsure team has all schedules and statements reconciled and clean by month end... - Permanent - Full-time
See Job Full Description
Banking Jobs from Banking jobs, employment in USA - Careerjet http://ift.tt/1KvFGwe