M&T Bank - Millsboro, DE - Job Posting: Mar 17, 2015, 5:19:22 PM Unposting Date: Ongoing Basic Function: Responsibilities: Minimum Qualifications: Customer Service representatives respond to incoming calls regarding Retail customer service, Web Banking/Web Banking for Business, PC Home Banking, and Direct Connect. Call types include, but are not limited to balance and transaction inquires, web and bill payment enrollments, bill payment/transfer assistance, Bank to Bank transfers, eStatement and Document Delivery... assistance, Alerts, Mobile Banking and Direct Connect account setup inquiries. Position ResponsibilitiesServices customers telephone requests for information regarding M&T Bank’s Web Banking products. Answer all related banking and operational questions. Perform all tasks related to the enrollment and operational maintenance of Web Banking. Identifies the compatibility of operating systems and browsers for adequate use of the Web banking product. Maneuvers through internal and external applications... - Permanent - Full-time
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