Manpower Inc - Boston, MA - Manpower is looking for an experienced call center professional with a background in Banking or financial services This job is located in Dorchester, MA PAY RATE $17 AN HOUR THE HOURS ARE MONDAY - FRIDAY AND THERE IS ONE LATE SHIFT UNTIL 6:30PM AND EVERY OTHER SATURDAY THERE IS A 4 HOUR SHIFT THAT IS REQUIRED TO BE WORKED NO EXCEPTIONS! This is a 3 month assignment JOB DESCRIPTION Working in a high volume, fast-paced Contact Center environment, provides support and guidance for all US branch... to other departments of the bank when appropriate Handles calls and emails from internal customers on technical questions and issues regarding branch operations, policies and procedures by efficiently using all appropriate resources and tools Independently researches and troubleshoots fairly complex issues to support branch team members, resolving on a case-by-case, customer-by-customer basis which may include policy, procedure, process, compliance 3-5 years experience with at least 2 years of retail banking... - Temporary - Full-time
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